Spotomates Privacy Policy

Spotomates (“we,” “us,” or “our”) provides the Spotomates application and related services. This policy explains how we handle data in our Android app and on our Shopify website (the “Services”).

• Account & Support Data (optional): Name, email, and messages you send us for support.
• App Configuration Data: Spot names, preferences, and settings stored on your device or in your account so the app functions as expected.
• Calendar Access (Android): With your permission, the app can create or read calendar events you trigger (e.g., for Routine/Marker/Health Spots). We only access the calendar data needed to perform the action you request.
• NFC Tag Interactions (Android): The app reads/writes NFC tags you present to your device to trigger Spot actions. We do not scan NFC in the background; interactions occur when you actively tap a tag.
• Device & Usage (limited): Basic diagnostics, app version, and error logs to maintain performance and fix issues. We do not collect precise location, contacts, photos, or SMS.

• Provide core functionality (e.g., creating calendar entries, reading/writing NFC tags you tap).
• Personalize your experience (remembering your preferences for Spots).
• Maintain app reliability and security (bug fixes, crash diagnostics).
• Respond to your inquiries and provide support.

• NFC: Used to detect/read/write compatible NFC tags you intentionally tap to your device to trigger Spot actions.
• Calendar: Used to create/read calendar events only when you choose a Spot type that requires it.
• You can change permissions anytime in your Android settings. If a permission is denied, related features may not work.

• On-device: Most Spot settings and NFC tag identifiers are stored locally on your device.
• Calendar: Events you create are stored in your calendar provider (e.g., Google Calendar) per your device/account settings.
• Support data: Retained as long as needed to provide support or comply with legal obligations.

• We do not sell your personal information.
• We may share with service providers who help us operate the Services (e.g., analytics, error reporting) under confidentiality obligations.
• We may disclose if required by law, to protect rights and safety, or in connection with a business transfer.

• Control permissions in Android settings (e.g., NFC, Calendar).
• Delete calendar entries directly in your calendar app.
• Contact us to access, correct, or delete information we hold about you.

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure.

The Services are not directed to children under 13 (or the age required by your region). We do not knowingly collect personal information from children.

• EEA/UK: Your legal bases may include consent (for permissions), contract (to provide features you request), and legitimate interests (to secure and improve the app). You may have rights to access, delete, or port data, and to object or restrict certain processing.
• California: You may have rights to know, delete, correct, opt-out of certain sharing, and non-discrimination. We do not “sell” personal information as defined by CCPA.

To exercise rights, contact: spots@spotomates.com.

We may update this policy. Material changes will be posted in the app and/or on this page with an updated effective date.

Spotomates
Your mailing address
spots@spotomates.com

30-Day Money-Back Guarantee

We want you to love your Spotomates kit. If you’re not completely satisfied, you may request a refund within 30 days of delivery.

Eligibility

• Full Kit Return: To receive a refund, you must return the entire Spotomates kit (all NFC tags, packaging, and included materials) in its original condition.
• Items must be free of damage, excessive wear, or missing parts.

How to Request a Refund

1. Contact Us First: Email spots@spotomates.com with your order number and reason for return within 30 days of delivery.
2. Return Authorization: We’ll provide return instructions and an authorization number.
3. Ship Back the Kit: Send the complete kit to the address we provide. Customers are responsible for return shipping costs unless the product was defective or damaged on arrival.

Processing Your Refund

Once we receive and inspect the returned kit, we’ll issue a full refund to your original payment method. Please allow 5–7 business days after receipt for processing.

Non-Refundable Items

• Digital downloads, gift cards, or any items not included in the original kit are non-refundable.
• We cannot process refunds for kits returned incomplete or damaged.

Last updated: October 1, 2025

SpotoMates operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SpotoMates is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

• Contact details: Name, billing/shipping address, phone, email.
• Financial info: Credit/debit card details, payment confirmation, transaction details.
• Account info: Username, password, preferences, settings.
• Transaction info: Items viewed, added to cart/wishlist, purchased, returned, or cancelled.
• Communications: Information you include in messages to us (e.g., customer support).
• Device info: Browser, network connection, IP, unique identifiers.
• Usage info: Interaction history and navigation across Services.

Sources of Personal Information

• Directly from you (e.g., account creation, checkout, communications).
• Automatically via cookies, your device, or browsing activity.
• From our service providers (e.g., payment processors, fulfillment partners).
• From partners or third parties as permitted by law.

How We Use Your Personal Information

• Provide, tailor, and improve the Services (fulfillment, returns, exchanges, recommendations).
• Marketing and advertising (emails, promotions, targeted ads).
• Security and fraud prevention.
• Communications with you (support, updates, notifications).
• Legal compliance and enforcement of policies.

How We Disclose Personal Information

We may share information with Shopify, vendors, marketing partners, affiliates, or in connection with a business transaction, or as legally required.

Relationship with Shopify

The Services are hosted by Shopify, which may process and share your data with third parties to provide and improve Services. To learn more, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

Our Services may link to third-party sites. Their policies govern your data there; we are not responsible for their practices.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.

Security & Retention

We take reasonable measures to safeguard data, but no system is perfectly secure. Retention depends on factors such as account activity, legal obligations, and disputes.

Your Rights & Choices

• Right to Access/Know
• Right to Delete
• Right to Correct
• Right of Portability
• Right to Opt out of Sale/Sharing for targeted ads

You may also manage communication preferences or unsubscribe from promotional messages.

Complaints

You may appeal, lodge complaints with authorities, or contact us if you believe we mishandled your data.

International Transfers

Your personal information may be processed outside your country of residence. Transfers comply with applicable legal safeguards.

Changes

We may update this Privacy Policy as needed. Updated versions will be posted with a new "Last updated" date.

Contact

Spotomates
PO Box 5027 Lakeland, FL 33807
Email: spotomates@gmail.com